Last Updated: January 2026
Effective for: https://1celtic.com/
Operated by Ultra Group

This Shipping Policy explains how products and services are delivered through 1Celtic. Since 1Celtic provides digital access services only, no physical shipping or courier delivery takes place.

By purchasing a digital service through https://1celtic.com/, you acknowledge and agree to the terms below.

1. Digital Delivery Only

1Celtic exclusively provides electronically delivered services, including:

• Digital Access Service subscriptions
• Electronic activation credentials
• Online support and service guidance

There are no physical products or packages shipped from this Website.

2. Delivery Method for Digital Services

Digital services are delivered via:

• Email communication
• On-screen order confirmation
• Account activation messages
• Customer support instructions

Delivery occurs electronically to the email address provided during checkout.

3. Delivery Timeframe

Digital access credentials are typically delivered:

⏱ Within minutes to 1 hour of completing your order

(Slight delays may occur during high volume periods.)

In rare cases, delivery may take up to:

⏱ 12–24 hours

Such delays may be caused by:

• Incorrect customer email address
• Email provider filtering (spam/junk folders)
• Manual verification requirements
• High support volume
• Regional email delivery delays

Customers are responsible for checking spam/junk folders after purchase.

4. No Physical Shipping

Because all products are digital:

• No courier services are used
• No tracking numbers are issued
• No delivery carriers are involved
• No customs fees apply
• No shipping costs are charged

Any references to shipping fees or carriers on auto-generated checkout systems should be ignored; they do not apply to 1Celtic.

5. Customer Responsibilities

To ensure successful delivery, customers must:

• Provide a valid and accurate email address
• Ensure their email inbox is accessible
• Check all email folders (spam/junk/updates)
• Contact support if activation information is not received

If an incorrect email address is submitted, delivery may fail.
This does not qualify for a refund—however, support can resend activation details to the correct address after identity confirmation.

6. Delivery Issues

A digital order is considered delivered when:

• Credentials are sent to the provided email address, OR
• The activation message is confirmed by support

If you do not receive your access credentials:

We will assist in verifying delivery and resending activation information when appropriate.

7. Fraud Prevention & Verification

In certain cases, we may delay digital delivery to perform security checks, such as:

• Suspected fraudulent orders
• Inconsistent account information
• Payment irregularities
• Duplicate or high-risk activity

These checks help protect both the customer and the service.

8. Service Access After Delivery

Once digital access credentials are delivered:

• Service activation begins immediately
• The subscription runs for its full duration
• No shipping adjustments or tracking is required

For troubleshooting or support, customers may contact us anytime during support hours.

9. Policy Updates

1Celtic may revise this Shipping Policy from time to time.
Updates take effect when posted on https://1celtic.com/.

Users are encouraged to review the policy periodically.

10. Contact Information

If you need assistance, our Support team is available:

Europe (CET): 09:00 – 22:00
Asia (ICT): 15:00 – 03:00
Ultra Group — Customer Support